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The number of channel partners delivering cybersecurity managed services is growing rapidly, often leveraging third parties to provide managed detection and response services to help customers stay more secure.
In a recent Canalys poll, 56% of channel partners expected over 10% year-on-year growth in their managed services businesses in 2024. A quarter of all partners in the same poll expected over 20% growth. Though global economic conditions remain uncertain and geopolitics are in turmoil, the reality for many businesses is that they still need channel partners to help manage their IT estates and add value to their investments.
The inaugural Canalys Channels Forum North America event included an excellent discussion around MSP strategy and partner/vendor relationships in the future. The MSP Expert Hub: Alpha MSPs brought together vendors, partners and cloud commerce marketplace companies to ask the question: how can MSPs build a stronger business in the next 12 months?
The Canalys Forums are back for 2023! This year’s series of events kicked off in sunny Barcelona with our EMEA Forum, featuring a diverse range of Expert Hubs covering key business areas for channel partners. Managed services continues to be one of the fastest-growing areas in the channel and the importance of understanding one’s own business model was discussed at the Alpha MSPs Expert Hub.Canalys host: Robin Ody, Principal Analyst, MSP AnalysisPartner participants: ColabIT, Pax8, XtravirtVendor participants: Auvik, Cradlepoint, Trend Micro
Seven vendors have been crowned Champions in the 2023 Canalys managed backup and disaster recovery (BDR) Leadership Matrix: Acronis, Arcserve, Barracuda, Commvault, Datto, N-able and Veeam.
At Pax8’s inaugural partner event, Beyond, the cloud marketplace and distribution specialist announced several new tools that could have a big impact on its customers’ businesses.
The latest channel poll shows the highest levels of growth are expected in managed services in 2023.
The value of the technology stack is growing for partners building managed services solutions; it is vital to align technology integrations with business outcomes.
Channel partners will benefit from focusing on sales and marketing efficiencies in 2023.
Remote monitoring and management technology needs reinvention, but its importance to the managed services community means a complete overhaul will be hard to manage. But the growth in software supply chain hacks means any attempt to increase the amount of remote control of customer IT will be met with resistance. This blog looks at the possible future for RMM technology and asks, what are the potential benefits and risks for the MSP community and its customers?
In the MSP space, vendors and partners have been asking themselves whether the current economic headwinds will affect private equity investment and venture capital funding. Canalys discusses the expectations in this space and recommendations for any start-ups or established companies looking to attract investment.
Partners and vendors are far from united on how best to tackle the growing need for managed services engagement frameworks, or even whether there is a need for them at all. This blog looks at recent research Canalys has conducted to define how vendors should structure their MSP programs and how best to help existing partners with their MSP transformations.
As the industry moves to the cloud, managed services or ecosystems, and cybersecurity risks increase, it is important to see how vendors are managing these changes, and what effect their responses have on the community of channel partners.
XDR is a hot topic, and one of the many cybersecurity offerings fighting for airtime in the channel today. In this blog, we explore how much the channel understands the current offerings, whether customers understand the value and where the future of XDR is for the channel.
The Canalys managed services survey pulls together responses from the Candefero channel partner community and shows important links between automation and growth, the role of distribution in managed services, and the top technology areas for partner growth in 2022.
Every year, Canalys benchmarks the key vendors in its MSP Tech Stack, the five technology pillars that enable managed service providers in their go-to-market strategies. This blog looks at the top vendors in the backup and disaster recovery space.
Canalys analysts give their views on hot topics for the Canalys Forums 2022 in this series of interviews. Managed Services is a key subject for our Expert Hub discussions with vendors and leading channel partners.
The Canalys MSP Analysis research program is here to help vendors understand the shifting IT channel landscape. Based on the MSP Tech Stack, it has been designed to focus on the ecosystem approach, matching the way MSPs choose and partner with their core vendors.
Customers are making renewed investments in managed services in 2022. This blog looks at two ways vendors can improve their relationships with partners delivering managed services.
Managed services were a key theme of the EMEA Canalys Forum in October 2021, where we ran an Expert Hub discussion on the topic.
