Managed Services Analysis

Managed IT services can be one of the most profitable revenue generators for the channel, but it is also difficult to map accurately because of its breadth and its complexity. To succeed in delivering managed services requires collaboration along the channel, from vendors developing and delivering the right products for channel partners to leverage in their mission to aid customer transformation. Canalys’ managed services research is designed to help vendors understand the strategies of channel partners, so they can maintain go-to-market models which allow them to achieve this collaboration.





  • Global overview of managed services development in the IT channel
  • Accurate market share and vendor performance data at a global level
  • Regular analytical reports on key areas of managed IT services including channel performance and vendor go-to-market strategies
  • PoV reports assessing the strengths of vendors in developing and delivering products used by partners in their managed services businesses
  • Managed services opportunity database by end customer size and country
  • Channel surveys tracking the growth and development of managed IT services
  • Tailored client support via our inquiry service
  • Research agenda includes:
    • Global vendor performance tracking
    • Vendor and channel best practices
    • Channel partner developments
    • Channel business model evolution
    • Competitive analysis



Access and support


  • Unlimited inquiry

    Direct access to analysts who respond to questions within the topic scope within 24 hours.

  • Feature-rich tools, unlimited access

    Individual access to client website, spreadsheets and published content

  • Trends analysis

    Frequent data and analysis reports produced using a strict methodology and global definitions

  • Conclusions and advice

    Insight and recommendations delivered via analytical reports and direct access to our experienced analyst team.


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